The Dawn of AI-Powered Sales Calls: Outsmarting Humans at Spotting Buyers and Closing Deals
In a world where tele-sales once conjured images of high-pressure boiler rooms and scripted pitches, artificial intelligence is poised to flip the script. Imagine a tireless digital rep dialing prospects, probing needs with Socratic questions, handling objections with unflappable poise, and sealing deals—all while analyzing subtle cues in real-time to Continue Reading
On Hold – the hated automated service!
Last night Channel 4’s Dispatches showed “Richard Wilson On Hold” (see #onhold at Twitter for comments) for myself it was one of the best and most accurate and even entertaining summary of the dreaded introduction of automated services that while modern companies believe enrich our lives and make our customer Continue Reading
